Shipping & Refund

FairDim Shipping Policy

Start of Delivery Time:
Our delivery time begins once your order is processed. You will be notified via email regarding the dispatch of your order.

Delivery Timeframes:

• UK Mainland Standard: 2-3 working days.
• UK Mainland Premium Fast: 1 day.
  Note: For next day delivery, orders must be placed before 1 PM. This does not include weekends.
• EU Standard: 3-5 working days.
• Rest of the World Standard: 5-7 working days.

Import Charges:

• EU Countries: For orders shipped to EU countries, FairDim will take care of customs and duties charges. There will be no additional customs fee required from customers upon receipt of their orders. We aim to provide a seamless shopping experience for our EU customers.

• Rest of the World: Similarly, the shipping fee does not include customs and duties charges. It remains the customer's responsibility to cover any extra charges. The exact amount is determined by the receiving country's customs based on the shipment's value.

Important: To ensure smooth customs processing and avoid any delays, please provide the correct email address and contact number when placing your order.

Preorder Item Description:

Thank you for your interest in our exclusive preorder item! We're excited to offer you the opportunity to secure this product before it becomes widely available.

Product Availability:

This item is currently on preorder, which means it is not in stock at the moment. However, as soon as it becomes available, we will ship it to you promptly. Please note that during this preorder period, no refunds can be processed.

Estimated Delivery Time:

The estimated delivery time for this preorder item is approximately 4-8 weeks from the date of your order. We understand your anticipation and will make every effort to deliver your purchase within this timeframe.

Payment Details:

To secure your preorder, the full purchase amount will be charged on the date of your order. This ensures that your order is confirmed, and we can expedite shipping as soon as the product is available.

Shipping Information:

Rest assured, we will keep you updated on the status of your preorder. Once the product becomes available, we will send you a shipping confirmation with tracking details, so you can monitor the progress of your delivery.

Thank you for choosing to preorder with us. We appreciate your trust and patience as we work diligently to bring you this exceptional product. If you have any questions or require further assistance, please don't hesitate to contact our customer support team. Your satisfaction is our top priority.

size guide